FAQs for Students + Faculty

Frequently Asked Questions

Here are some of the most frequently asked questions about McIntyre Library.

Checkouts require the presentation of your Blugold (ID) card or library patron card.  ID cards are not transferable.  Responsibility for all loans rests with the owner of the card presented.  If you lose your ID card, immediately report such loss to the Blugold Card Office in Davies Center.  No checkouts will be made without the proper identification card or library patron card.  You may access your own online patron account information, or you can have it looked up by the Circulation Desk staff.  You must have your ID to initiate any search of your record, including requests for overdue or fine information.

The simple answer is that those are the school colors chosen by the students when the school began in 1916. Throughout the years there have been many attempts to find a logo, symbol, or mascot to personify a Blugold. During fall commencement 2003, the student speaker best summed up what Blugold is to her - it is the spirit of the school from the classrooms to the campus to extracurricular activities.

Special Collections is a term used by libraries to denote those collections that are unique, interesting, rare, or separate from the main collection. It can include maps, photographs, rare books, books on a special topic, archival documents, and manuscripts. Here at McIntyre Library's Special Collections department we have rare books, master's theses, local history (including books, maps, photographs, microfilm, and videotape), and historic university documents (including administrative records as well as the campus newspaper and yearbook) as well as the historical records from the Wisconsin Historical Society's Area Research Center including historic public records from local courthouses, historical records of local businesses, and personal papers of area citizens.

Yes, the Eau Claire Area Research Center is housed in the McIntyre Library Special Collections & Archives.

Anyone from the university or the general public is free to come to the library and use our materials. Each researcher will need to complete an annual registration form and present a photo identification in order to receive a researcher card.

No, all materials must be used in the reading room in the Special Collections department. Nearly everything in the department is rare, one-of-a-kind, or difficult to replace. Many items are fragile and need special handling.

The Wisconsin Historical Society and its Area Research Center Network maintain a courier service whereby collections held in Madison or at the ARCs may be transferred among the repositories for a minimum of 30 days. Please contact the Archives Staff for more details.

Yes, for the most part. Fragile and oversized items, as well as rare books, need to be approved by the staff.

Patrons may renew their own materials by using their online patron account, at the Circulation desk, or over the phone by calling the Circulation Desk (715-836-3856)

When another patron places a recall on an item that is currently checked out, this could cause the loan period to shorten.  An email will be sent with the shortened/updated due date.  The item must be returned by the new shortened due date to avoid Recalled Overdue Fines.

If you encounter an item that cannot be located in the proper place on the shelf, complete a “Not In Stacks” form at the circulation desk or visit our Not In Stacks Online Form.  Library staff will search for the item and if located will notify you of availability.

If an item is checked out, you may request that an item be placed on hold for you—this request is referred to in our system as a “recall”.  A recall will shorten the checkout period for the patron who currently has the item checked out, and the item will be placed on the hold shelf for you when returned.  Recalls can be placed on an item either through your own online patron account or at the Circulation Desk.  When a recalled item is returned to the Library, you will be notified of its availability.  Recalls cannot be placed on Reserve items.  Community users cannot place recalls on materials.  Items needed for course reserve will be recalled immediately.

When you receive the notification that the item is available, please pick it up within 10 days.  If not picked up, the item is returned to the stacks or made available to the next person in the hold queue.

The length of checkout for library materials varies between item types.  For more specific loan period and renewal lengths, please refer our Borrowing, Renewing & Returning page.


Borrowing, Renewing & Returning

Students and staff can request materials not owned or available at McIntyre Library by using UW Request or Interlibrary loan

The fastest way to get books and other circulating items from libraries in the UW System is through UW Request in Library Search.  Click "Use Get It to request" when you locate a book that is not available in McIntyre Library.  It typically takes a few days to get you the items you need.  Try to get your books through UW Request before turning to Interlibrary Loan.

To request articles, books not available through Resource Sharing, and more from other libraries, log in to ILLiad to submit Interlibrary Loan requests.  You can also check the status of your pending requests.  Before submitting this request, please verify that we do not own what you are looking for.

There are a number of special patron categories besides UW-Eau Claire Students and Faculty/Staff that are eligible for checking out library materials.

Community Users may register for a card at the Circulation Desk.  The cards are good for two years upon payment of $20.

Emeriti can check out materials from the library.  Emeriti records need to be updated every two years at the Circulation Desk.

Spouses of UW-Eau Claire faculty can check out materials according to student loan periods with their proper UW-Eau Claire identification card (which can be obtained at the Blugold Card Office in the Davies Center)

Children of Faculty & Staff between the ages of 10-17 are allowed a free library card once a parent or guardian completes a registration form agreeing to be responsible for the materials checked out and to pay late fines or fees.

LTEs, after receiving special permission from Human Resources, can obtain a Blugold Card.  Upon presentation of the card at the Circulation Desk, they will be registered for library checkout privileges

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