Information about fines and fees associated with overdue and lost library materials.
A checkout receipt is emailed at the time of checkout. An additional courtesy email is sent 4 days before the item is due. A full activity email of all items currently checked out and all current fines is automatically sent on the 2nd day of each month.
You can see what items you have checked out and when they're due through the Online Patron Account.
Overdue fees vary depending on the item (see chart below).
Fine Amounts - Overdue Library Materials
|Overdue, General Collection (Books, Magazines, etc.)||No Overdue Fines*||N/A|
|Overdue, Government Publications||No Overdue Fines*||N/A|
|Overdue, EMC||No Overdue Fines*||N/A|
|Overdue, Media (CDs, DVDs, etc.)||No Overdue Fines*||N/A|
|Overdue, Recalled Items||$2.00 / Day||$30|
|Overdue, Locker||No Overdue Fines*||N/A|
*Replacement fines still apply if an item is damaged or lost.
Fine Amounts - Interlibrary Loan
|Overdue, Interlibrary Loan||$1.00 / Day|
|Interlibrary Loan Not Picked Up||$5.00 / Item|
|Interlibrary Loan Return Without Bookband||$5.00 / Item|
|Returned Without a Barcode||$5.00 / Item|
Fine Amounts - Course Reserve Materials
|Overdue, 2 Hour Course Reserves Checkout||$0.01 / Minute|
|Overdue, 1 Day Course Reserves Checkout||$1.00 / Day|
|Overdue, 3 Day Course Reserves Checkout||$1.00 / Day|
|Overdue, 7 Day Course Reserves Checkout||$1.00 / Day|
Fine Amounts - Overdue Equipment and Rooms
If you think you have lost an item, you may contact the Circulation Manager to work out a replacement option. If nothing is done, once an item is overdue by 28 days, it is declared lost and a replacement fee is charged to the account. After an additional 28 day period of inactivity, the replacement fee along with any overdue fees associated with the item may be forwarded to the Business Office for collection.
A full refund of the replacement fee will be given if the lost item is returned in satisfactory condition before it is forwarded to the Business Office. Overdue fees (if applicable) will still be enforced. The library will no longer accept the return of a lost item that has already been forwarded to the Business Office.
Other Fines and Fees Information
Maximum Fine Balance
Anytime your total fines are equal to $200 or more, your library account will be blocked.
Equipment fines must be paid or appealed within 20 days; if no action is taken, your library account will be blocked until paid.
Paying Library Fines
Library fines can be paid in person at the Circulation Desk. Cash, check (payable to “UW-Eau Claire”), credit/debit, and Blugold (not including declining) are accepted. If you are unable to pay in person at the library, you can contact the Circulation Manager to discuss options for payment. You also may mail your payment to:
McIntyre Library – Circulation Desk
105 Garfield Ave
Eau Claire, WI 54702-4004
At this time, library fines cannot be paid over the phone or online.
If you need to set up a payment plan to pay off your fine(s), you may contact the Circulation Manager.
Fines and fees which remain unpaid for an extended period of time may be sent to the Business Office for collection. Fines and fees forwarded to the Business Office can no longer be appealed, reduced or waived. Library accounts forwarded to the Business Office will be blocked until the entire fine has been paid to the Business Office. The Business Office will also put a hold on your registration and all academic records until the fine is paid off.
If you feel you are being unjustly fined, or if you have extenuating circumstances regarding overdue items, you may submit a fine appeal. The Fine/Overdue Appeal Form is available online as well as in the monthly circulation summary email.
A fine can only be appealed once. If a fine has already been appealed, reviewed and a decision on the fine has already been made, it cannot be appealed again.
Appealed fines must be paid within 20 days of the time the decision is made on the appeal. If the fine is not paid within 20 days, your library account will be blocked until the entire fine is paid off.